08 POV & HMW

I choose collaborative consumption as my driver of change, which enables consumers to both “obtain” and “provide”, temporarily or permanently through direct interaction with other consumers or through a platform. From my research till now, I notice that this trend brings some problems.

POV
The travellers need reliable rating/reputation system because it will help them make the decision.

HMW

  • How might we encourage the user to communicate with the provider in advance which can help them understand the host deep further?
  • How might we require host describes his/her flat as detailed as possible even can record a video which can reduce misunderstanding?
  • How might we remind the user that core of sharing flat is not making a profit but having a better experience?

POV
People who lead a busy life need an easy and fast way to receive sharing objects because they don’t have extra time to open separate apps.

HMW

  • How might we encourage sharing economy platforms happen in the nearest community?
  • How might we encourage providers to provide comprehensive sharing objects?

POV
People who don’t have enough empathy need other people supervision because they might damage belongings or even steal sharing products.

HMW

  • How might we make a mark on sharing products so that everyone can tell the difference between sharing and owning?
  • How might we produce durable products?

Reference

Dam, R. and Siang, T. (2017). Define and Frame Your Design Challenge by Creating Your Point Of View and Ask “How Might We”. [online] INTERACTION DESIGN FOUNDATION. Available at: https://www.interaction-design.org/literature/article/define-and-frame-your-design-challenge-by-creating-your-point-of-view-and-ask-how-might-we [Accessed 21 Apr. 2018].

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